Terms & Conditions

By browsing or placing an order on our website, you agree to these Terms & Conditions.

Our products are handcrafted by skilled artisans. Since they are handmade, slight variations in colour, finish, texture, weight, or dimensions are natural and are not considered defects.

All prices are displayed in Indian Rupees (₹). Prices may change without prior notice. Taxes, where applicable, will be shown during checkout.

We reserve the right to accept or decline any order, cancel orders due to pricing errors, stock unavailability, suspected fraud, or technical issues, and contact customers for order verification if necessary. If an order is cancelled after payment, the applicable refund will be processed promptly.

We accept secure online payments through trusted payment partners. Orders are processed only after successful payment confirmation.

Orders are shipped according to our Shipping Policy. Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.

All website content, including text, images, product photographs, logos, graphics, and designs, is the exclusive property of Midhila Craft House and may not be copied, reproduced, or distributed without written permission.

Product availability may change without notice. If an item becomes unavailable after purchase, we will notify you and arrange a suitable refund or alternative.

We shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website beyond the value of the purchased product.

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kerala.